Frequently Asked Questions
Everything you need to know about shopping with The Muse Edition.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days. You will receive a tracking number via email as soon as your order ships.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that sale items and intimate apparel are final sale for hygienic reasons.
How do I ensure I choose the right size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own for the perfect fit. If you are between sizes, we generally suggest sizing up.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay. We also offer interest-free installments through Afterpay.
Are your garments ethically produced?
Yes, sustainability and ethics are at the heart of The Muse Edition. We partner exclusively with SEDEX-certified factories that guarantee fair wages, safe working conditions, and no forced labor.
Can I change or cancel my order after it has been placed?
We process orders quickly to ensure fast delivery. You can change or cancel your order within 60 minutes of placement by contacting our support team. Once the order has entered the fulfillment stage, we are unable to make further adjustments.